Unable to get OWA Tray to connect to company server

View previous topic View next topic Go down

Unable to get OWA Tray to connect to company server

Post by mafeu on Mon Nov 24, 2014 9:31 pm

I'm trying to use OWA Tray v3.4 on Microsoft Windows Professional 7 but I'm unable to get OWA Tray to connect to our company server.

My company recently changed to Exchange 2010 (I suppose it's service pack 2)

In the Basic Settings I entered my email adress (in the format name@server.com) and gave my username and password with which I can logon at the OWA Start screen through the web browser. Further basic settings are:
- Auto discovery enabled
- update intervall 5 secs
- Exchange 2010_SP2 (also tried Exchange 2010_SP1 and Exchange 2010)
- Office 365 not checked

When I now press start, the connection fails with "
The Autodiscovery service couldn't be located."


So I disabled Auto discovery and gave the following extended settings:

- Server: our.server.com
- use windows domain credentials unchecked
- Description field and Windows domain field empty
- OWA URL checked with https:/our.server.com/owa/
- EWA URL unchecked with empty field

This fails with : "
Request failed. The remote server gave an error (404) not found"


Actually I only know of the OWA URL offered by our company, there is no EWA URL I know of. If I check the EWA URL field and give the same URL as in OWA URL I get

(440) Login Timeout instead of (404) not found

What is strange is that the program expects a EWA URL of https://our.server.com/ews/exchange.asmx

which is not existing at our company server.

For both auto discovery enabled and disabled I had the following activated in the Expert Menu:
- overwrite autodiscovery check
- use default web proxy, as there's a squid proxy (version3.1.10) between my computer and the internet

I hope, somebody can point out what I'm missing.

Thanks,
Martin

mafeu

Posts : 1
Join date : 2014-11-24

View user profile

Back to top Go down

Re: Unable to get OWA Tray to connect to company server

Post by admin on Wed Dec 03, 2014 12:30 pm

Hi, the best tool for figuring out what the settings may be (assuming your sysadmin can't/won't help you) is this site,
[url:3cnxp]https:
//testconnectivity.
microsoft.
com/[/url:3cnxp]
avatar
admin
Field Marshal
Field Marshal

Posts : 310
Join date : 2009-08-27
Age : 48
Location : Scotland

View user profile http://www.owatray.com

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum